* PLEASE READ THIS CAREFULLY. BY PURCHASING NATURAL CRYSTAL EARTH ELEMENT PRODUCTS, YOU SIGNIFY YOUR ACCEPTANCE OF PURCHASING THIS NATURAL CRYSTAL EARTH ELEMENT ITEM DISCLAIMER. IF YOU DO NOT AGREE WITH ANY PART OF THE FOLLOWING NATURAL CRYSTAL EARTH ELEMENT DISCLAIMER, PLEASE KNOW IT MAY NOT BE FOR YOU.***
Shipping Charges are ADDITIONAL to listed price of the bowl.
Additional charge at your local Customs may apply.
CRYSTAL Bowl prices DO NOT include cases.
Each bowl is hand blown and custom made per order.
No two bowls are exactly alike.
Slight imperfections, bubbles, etc. are normal.
The sizes can vary by 0.5"- 0.85"
For Chalices, the handle/stem to bowl ratio may vary.
No two bowls are identical.
Slight imperfections may occur during creation which is unavoidable as this is a very delicate difficult process.
Imperfections may include bubbles and/or finish flaws.
Our priority is to make sure your bowls are highest quality vibration in the sound resonance.
Perfect pitch 432Hz or 440Hz.
Please understand it is the nature of the process of creating these Divine beings.
*If you're ordering from foreign country, be aware there may be customs charges upon arrival. It is a good idea to check with your country's agreements.*
How long until I receive my bowl?
Once we have confirmed your order & received payment -- the creation process begins. Once we receive the piece from our artisans, we activate them in our temples. This journey can take up to 3 weeks to complete.
We then ship the bowl directly to you which can take an additional 1-2 weeks. Please note this is a timely process. We are dedicated to delivering quality healing tools.
Why is shipping not calculated right away?
Once your bowl is created, we do our best to keep shipping & handling prices as low as possible -- after activating your CRYSTAL Bowl we do our best to economically ship your fragile crystal bowl. Each order is manually hand processed.
Why do I have to Pre-order?
Our bowls and accessories are made to order. We work closely with our team to create Divine instruments upon your request.
Why is the bag not included?
For international orders, carrying case is not included. The bags are handmade in Bali and must be shipped separately. If you purchase your bowl while in Bali the bag can be included. The cases are handmade & sewn by a local family in Bali, Indonesia. We work closely with this beautiful family and support their dedicated craftsmanship & creative livelihood. Together we create sustainability and functionality.
What if the bowl breaks during shipping?
In the rare case your CRYSTAL bowl arrives broken, please take a photo of the broken bowl in it's packaging and inform us right away. Your bowl will be re-created and shipped as soon as we can. However if your bowl breaks after arrival we are not liable.