PLEASE READ THIS CAREFULLY.
BY PURCHASING NATURAL CRYSTAL EARTH ELEMENT PRODUCTS, YOU SIGNIFY YOUR ACCEPTANCE OF THE FOLLOWING DISCLAIMERS. IF YOU DO NOT AGREE WITH ANY PART OF THE FOLLOWING, OUR PRODUCTS MAY NOT BE FOR YOU.
Shipping Charges are ADDITIONAL to the listed price of the bowl.
Custom orders (pre-order items) are NON-REFUNDABLE, but may be eligible for an exchange.
Additional charges at your local Customs may apply.
Each bowl is hand blown and custom made per order. No two bowls are exactly alike. Slight imperfections may occur during creation which is unavoidable as this is a very delicate difficult process. Imperfections may include bubbles and/or finish flaws. Our priority is to make sure your bowls are highest quality vibration in the sound resonance. Perfect pitch 432Hz or 440Hz. Please understand it is the nature of the process of creating these Divine beings.
The sizes can vary by 0.5"- 0.85". Our priority is to make sure the pitch is perfect, which is why the size can vary slightly.
For Chalices, the handle/stem to bowl ratio may vary.
If you're ordering from a foreign country, be aware there may be customs charges upon arrival. It is a good idea to check with your country's agreements.
If you are ordering a 'Pre-Order' item, expect 8-10 weeks for delivery. Once we have confirmed your order & received payment -- the creation process begins. Once we receive the piece from our artisans, we activate them in our temples. This journey can take up to 8 weeks to complete.
We then ship the bowl directly to you which can take an additional 1-2 weeks. Please note this is a timely process. We are dedicated to delivering quality healing tools.Why is shipping not calculated right away?
Once your bowl is created, we do our best to keep shipping & handling prices as low as possible -- after activating your CRYSTAL Bowl we do our best to economically ship your fragile crystal bowl. Each order is manually hand processed.Why do I have to Pre-order?
Our bowls and accessories are made to order. We work closely with our team to create Divine instruments upon your request. If you would like to buy a chalice or bowl that we already have in stock (limited styles/quantities), please check our In-Stock items here. You will need to click through the variations to find the one that is in-stock. If the buy button reads 'Add To Cart', you'll know it is in-stock and available to ship right away.What if the bowl breaks during shipping?
In the rare case your CRYSTAL bowl arrives broken, please take a photo of the broken bowl in it's packaging and inform us right away. Your bowl will be re-created and shipped as soon as we can. However, if your bowl breaks after arrival we are not liable.
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